96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ServiceDock to Salesforce Service Cloud
migration service

Smooth , no special knowledge or programming required. A complete ServiceDock to Salesforce Service Cloud data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from ServiceDock to Salesforce Service Cloud

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Salesforce Service Cloud.

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Maintained relation between object and people

When migrating your data from ServiceDock to Salesforce Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceDock to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from ServiceDock to Salesforce Service Cloud work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from ServiceDock to Salesforce Service Cloud.

  • Connect ServiceDock

    Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Salesforce Service Cloud

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from ServiceDock to Salesforce Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Salesforce Service Cloud import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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