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ServiceDock to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Effortless , no special know how or coding required. A complete ServiceDock to Reamaze data migration instrument.

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Your best tool for ServiceDock to Reamaze data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is everything which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it starts, and how.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from ServiceDock to Reamaze

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Reamaze.

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Maintained connection between object and people

When migrating your data from ServiceDock to Reamaze we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to Reamaze work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDock to Reamaze.

  • Connect ServiceDock

    Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Reamaze

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Reamaze all data

    When everything's validated, determine a quiet time with the least load on the support department and begin migrating from ServiceDock to Reamaze.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your Reamaze import

Our staff would be more than happy to perform a custom migration if you have special needs.
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