ServiceDock to Reamaze
migration service
Effortless , no special know how or coding required. A complete ServiceDock to Reamaze data migration instrument.
ServiceDock to Reamaze
Your best tool for ServiceDock to Reamaze data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new system and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.Easy procedure
No need to worry about coding or constantly watch each record transferred.
Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we created a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks it is possible to select what goes where, when it starts, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from ServiceDock to Reamaze
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Reamaze.Next
Maintained connection between object and people
When migrating your data from ServiceDock to Reamaze we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Reamaze
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Reamaze work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDock to Reamaze.
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Connect ServiceDock
Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Reamaze
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Reamaze all data
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from ServiceDock to Reamaze.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Reamaze import
Our staff would be more than happy to perform a custom migration if you have special needs.
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