ServiceDock to osTicket
migration service
Smooth , no special skill set or programming required. A complete ServiceDock to osTicket data migration instrument.
ServiceDock to osTicket
Your best tool for ServiceDock to osTicket data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to select what goes where, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we work to offer the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from ServiceDock to osTicket
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in osTicket.Next
Sustained relation between object and people
When migrating your data from ServiceDock to osTicket we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to osTicket work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from ServiceDock to osTicket.
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Link ServiceDock
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link osTicket
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from ServiceDock to osTicket.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your osTicket import
Our staff would be more than happy to perform a customized migration in case you have specific needs.
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