ServiceDock to Oracle Service Cloud
migration service
Extremely easy , no special skill set or coding required. A complete ServiceDock to Oracle Service Cloud data migration tool.
ServiceDock to Oracle Service Cloud
The best ServiceDock to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the miracle happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
You data is key which is why we designed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You’re in control
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from ServiceDock to Oracle Service Cloud
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Oracle Service Cloud.Next
Retained association between object and people
When migrating your records from ServiceDock to Oracle Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to Oracle Service Cloud work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from ServiceDock to Oracle Service Cloud.
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Connect ServiceDock
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
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Connect Oracle Service Cloud
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Oracle Service Cloud everything
Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from ServiceDock to Oracle Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Oracle Service Cloud import
Our team would be more than happy to perform a custom migration if you have special requirements.
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