ServiceDock to ngDesk
migration service
Extremely easy , no special knowledge or programming required. A complete ServiceDock to ngDesk data migration instrument.
ServiceDock to ngDesk
The best ServiceDock to ngDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.Data completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool user friendly as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceDock to ngDesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in ngDesk.Next
Maintained relation between object and people
When migrating your records from ServiceDock to ngDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to ngDesk work
-
Get ready
Sign up and go to our migration wizard.
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Connect ServiceDock
Select and connect your ServiceDock support desk with HDM.
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Link ngDesk
Grant access to your ngDesk account.
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Detail your requirements
Let us know exactly what elements of your migration you would like to modify
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Have your requirements estimated
We will investigate your case and get back to you with a cost and a scope of work.
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Migrate from ServiceDock to ngDesk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your ngDesk import
Our team would be more than happy to run a personalized migration if you have particular requirements.
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