Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

ServiceDock to NetKeeper
migration service

Effortless , no special expertise or programming required. A complete ServiceDock to NetKeeper data migration instrument.

More details

Your best tool for ServiceDock to NetKeeper data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just link both platforms, pick what you want to take to a new database and let the system do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from ServiceDock to NetKeeper

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in NetKeeper.

Next

Retained connectivity between object and people

When migrating your data from ServiceDock to NetKeeper we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDock to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to NetKeeper work

  • Prepare

    Sign-up and go to our migration software.

  • Connect ServiceDock

    Select and connect your ServiceDock service desk with HDM.

  • Give access to your NetKeeper account.

  • Outline your business needs

    Let us know what components of your migration you want to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from ServiceDock to NetKeeper everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your NetKeeper import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Book a Call
cancel
%s
— %s