ServiceDock to Kustomer
migration service
Trouble-free , no special know how or coding required. A complete ServiceDock to Kustomer data migration instrument.
ServiceDock to Kustomer
The best ServiceDock to Kustomer tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and see the magic happening.Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing critical customer service details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just link your source and target, pick what you need to migrate and let the Migration Wizard deal with the remainder.
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees have see your passwords or other information.
You can be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to choose the data arrangement, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from ServiceDock to Kustomer
Strong security of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.Next
Maintained relation between object and people
When migrating your records from ServiceDock to Kustomer we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to Kustomer work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDock to Kustomer.
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Connect ServiceDock
Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
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Link Kustomer
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer all data
When everything's tested, find a quiet time with the minimal load on the support staff and start migrating from ServiceDock to Kustomer.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Kustomer import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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