ServiceDock to Kayako
migration service
Trouble-free , no special expertise or programming required. A complete ServiceDock to Kayako data migration tool.
ServiceDock to Kayako
The best ServiceDock to Kayako tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and see the wonders happening.Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.Effortless procedure
No need to worry about scripting or continuously control each piece of info moved.
Just attach both platforms, pick what you need to take to a new database and allow the system do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.
Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from ServiceDock to Kayako
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Kayako.Next
Maintained association between object and people
When migrating your records from ServiceDock to Kayako we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to Kayako work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceDock to Kayako.
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Connect ServiceDock
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link Kayako
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako everything
When everything's validated, determine a quiet time with the minimal load on the support department and start migrating from ServiceDock to Kayako.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Kayako import
Our team would be more than happy to run a personalized migration if you have particular demands.
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