ServiceDock to Kayako Classic
migration service
Trouble-free , no special knowledge or coding required. A complete ServiceDock to Kayako Classic data migration instrument.
ServiceDock to Kayako Classic
The best ServiceDock to Kayako Classic tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.Effortless procedure
No need to worry about coding or continuously control each record transferred.
Just link your source and target, tick what you want to migrate and let the system deal with the rest for you.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or records.
You can be sure that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from ServiceDock to Kayako Classic
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Kayako Classic.Next
Sustained connectivity between object and people
When migrating your records from ServiceDock to Kayako Classic we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to Kayako Classic work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDock to Kayako Classic.
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Connect ServiceDock
Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.
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Link Kayako Classic
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako Classic all data
Once everything's validated, find a quiet time with the least load on the support department and start migrating from ServiceDock to Kayako Classic.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Kayako Classic import
Our team would be more than happy to run a custom migration if you have specific requirements.
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