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ServiceDock to Inmoment Customer Experience (CX)
migration service

Smooth , no special expertise or coding required. A complete ServiceDock to Inmoment Customer Experience (CX) data migration tool.

More details

Your best tool for ServiceDock to Inmoment Customer Experience (CX) data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer service information.
Effortless procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from ServiceDock to Inmoment Customer Experience (CX)

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Inmoment Customer Experience (CX).

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Sustained association between object and people

When migrating your data from ServiceDock to Inmoment Customer Experience (CX) we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration tool.

  • Select and connect your ServiceDock service desk with HDM.

  • Give the right to access your Inmoment Customer Experience (CX) account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from ServiceDock to Inmoment Customer Experience (CX) everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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