ServiceDock to Hiver
migration service
Smooth , no special expertise or coding required. A complete ServiceDock to Hiver data migration software.
ServiceDock to Hiver
Your best tool for ServiceDock to Hiver data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer service details.Effortless process
No need to worry about coding or continuously watch each piece of info transferred.
Just attach your source and target, tick what you want to take to a new database and let the tool deal with the rest for you.
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDock to Hiver
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Hiver.Next
Sustained connectivity between object and people
When migrating your data from ServiceDock to Hiver we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Hiver work
-
Prepare
Register and go to our migration tool.
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Link ServiceDock
Pick and connect your ServiceDock support desk with HDM.
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Connect Hiver
Grant access to your Hiver account.
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Explain your business needs
Let us understand precisely what aspects of your migration you need to adjust
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Have your requirements estimated
We shall investigate your application and send you with a price range and a scope of work.
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Migrate from ServiceDock to Hiver all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Hiver import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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