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ServiceDock to HESK
migration service

Smooth , no special know how or programming required. A complete ServiceDock to HESK data migration instrument.

More details

Your best tool for ServiceDock to HESK data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and see the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose what goes where, when it starts, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from ServiceDock to HESK

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in HESK.

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Maintained connectivity between object and people

When migrating your data from ServiceDock to HESK we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to HESK work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDock to HESK.

  • Connect ServiceDock

    Fill in the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect HESK

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HESK everything

    When everything's tested, find a quiet time with the least load on the support department and start migrating from ServiceDock to HESK.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HESK import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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