ServiceDock to Help Scout
migration service
Extremely easy , no special expertise or coding required. A complete ServiceDock to Help Scout data migration software.
ServiceDock to Help Scout
The best ServiceDock to Help Scout tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just pick what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and enjoy the wonders happening.Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.Effortless procedure
No need to worry about scripting or continuously watch each piece of info moved.
Just link your source and target, tick what you need to migrate and allow the system do the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to select the data arrangement, when it starts, and how.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceDock to Help Scout
Strong security of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Help Scout.Next
Maintained link between object and people
When migrating your records from ServiceDock to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to Help Scout work
-
Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from ServiceDock to Help Scout.
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Link ServiceDock
Complete the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Help Scout everything
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from ServiceDock to Help Scout.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Help Scout import
Our team would be more than happy to run a customized migration in case you have specific requirements.
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