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ServiceDock to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Smooth , no special knowledge or coding required. A complete ServiceDock to HelpDesk data migration tool.

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Your best tool for ServiceDock to HelpDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Effortless process

No need to worry about coding or constantly watch each record transferred.

Just link your source and target, choose what you need to take to a new database and let the system do the remainder.

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your credentials or other information.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to select what goes where, when it starts, and how.

Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceDock to HelpDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in HelpDesk.

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Retained connection between object and people

When migrating your data from ServiceDock to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to HelpDesk work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ServiceDock to HelpDesk.

  • Connect ServiceDock

    Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk everything

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from ServiceDock to HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpDesk import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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