ServiceDock to HelpDesk
migration service
Smooth , no special knowledge or coding required. A complete ServiceDock to HelpDesk data migration tool.
ServiceDock to HelpDesk
Your best tool for ServiceDock to HelpDesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.Effortless process
No need to worry about coding or constantly watch each record transferred.
Just link your source and target, choose what you need to take to a new database and let the system do the remainder.
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our employees can see your credentials or other information.
You may be sure that with HDM no data breaches will take place.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Simple & effective
In just a couple of buttons to press it will be possible to select what goes where, when it starts, and how.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDock to HelpDesk
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in HelpDesk.Next
Retained connection between object and people
When migrating your data from ServiceDock to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to HelpDesk work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ServiceDock to HelpDesk.
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Connect ServiceDock
Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link HelpDesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk everything
When everything's tested out, find a quiet time with the least load on the support team and start migrating from ServiceDock to HelpDesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpDesk import
Our staff would be more than happy to run a customized migration in case you have special demands.
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