ServiceDock to Groove
Trouble-free , no special skill set or programming required. A complete ServiceDock to Groove data migration instrument.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & AccurateWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information
Strong safety of your informationThe migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Groove.
Sustained connectivity between object and peopleWhen migrating your records from ServiceDock to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from ServiceDock to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from ServiceDock to Groove work
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from ServiceDock to Groove.
Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Groove all data
When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from ServiceDock to Groove.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT