ServiceDock to Groove
migration service
Trouble-free , no special skill set or programming required. A complete ServiceDock to Groove data migration instrument.
Trouble-free , no special skill set or programming required. A complete ServiceDock to Groove data migration instrument.
Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Attach the help desks, pick records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you left it.
Information is key which is why we developed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
In only a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Apart from producing great customer service, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from ServiceDock to Groove.
Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from ServiceDock to Groove.
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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