ServiceDock to Freshservice
Extremely easy , no special knowledge or coding required. A complete ServiceDock to Freshservice data migration tool.
Trustworthy and ReputableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong safety of your recordsThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Freshservice.
Sustained association between object and peopleWhen migrating your records from ServiceDock to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from ServiceDock to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from ServiceDock to Freshservice work
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDock to Freshservice.
Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice everything
When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from ServiceDock to Freshservice.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT