Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

ServiceDock to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Effortless , no special knowledge or coding required. A complete ServiceDock to Freshdesk data migration software.

More details

Your best tool for ServiceDock to Freshdesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and observe the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from ServiceDock to Freshdesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Freshdesk.

Next

Maintained association between object and people

When migrating your data from ServiceDock to Freshdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDock to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to Freshdesk work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from ServiceDock to Freshdesk.

  • Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk everything

    Once everything's tested, choose a quiet time with the least load on the support department and start migrating from ServiceDock to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Freshdesk import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s