ServiceDock to FocalScope
migration service
Effortless , no special know how or coding required. A complete ServiceDock to FocalScope data migration software.
ServiceDock to FocalScope
Your best tool for ServiceDock to FocalScope data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just pick customer info you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and observe the wonders happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer service details.Simple and easy process
You don’t have to bother about scripting or continuously watch each record moved.
Just link your source and target, pick what you want to take to a new database and let the tool deal with the rest for you.
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from ServiceDock to FocalScope
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in FocalScope.Next
Retained relation between object and people
When migrating your data from ServiceDock to FocalScope we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to FocalScope work
-
Prepare
Register and go to our migration service.
-
Connect ServiceDock
Select and connect your ServiceDock support desk with HDM.
-
Connect FocalScope
Give the right to access your FocalScope account.
-
Describe your needs
Let us understand precisely what aspects of your migration you need to fine-tune
-
Have your requirements estimated
We will analyze your application and send you with a price and a scope of tasks.
-
Migrate from ServiceDock to FocalScope everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your FocalScope import
Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…