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ServiceDock to Faveo Helpdesk
migration service

Smooth , no special expertise or coding required. A complete ServiceDock to Faveo Helpdesk data migration software.

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Your best tool for ServiceDock to Faveo Helpdesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just link both platforms, choose what you need to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from ServiceDock to Faveo Helpdesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Faveo Helpdesk.

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Sustained connection between object and people

When migrating your data from ServiceDock to Faveo Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to Faveo Helpdesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect ServiceDock

    Opt and connect your ServiceDock support desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Explain your needs

    Let us know what elements of your migration you need to fine-tune

  • Get your needs estimated

    We'll analyze your application and get back to you with a price range and a scope of work.

  • Migrate from ServiceDock to Faveo Helpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Faveo Helpdesk import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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