ServiceDock to eDesk by xSellco
migration service
Smooth , no special expertise or programming required. A complete ServiceDock to eDesk by xSellco data migration tool.
ServiceDock to eDesk by xSellco
Your best tool for ServiceDock to eDesk by xSellco data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and see the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.Effortless process
You don’t have to bother about coding or continuously control each record transferred.
Just attach your source and target, choose what you want to migrate and allow the tool do the rest for you.
Data dependency
Your customer info migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.
You can be sure that with HDM no data breaches will take place.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDock to eDesk by xSellco
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in eDesk by xSellco .Next
Maintained relation between object and people
When migrating your data from ServiceDock to eDesk by xSellco we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to eDesk by xSellco work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from ServiceDock to eDesk by xSellco .
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Link ServiceDock
Fill out the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Link eDesk by xSellco
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to eDesk by xSellco everything
Once everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from ServiceDock to eDesk by xSellco .
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your eDesk by xSellco import
Our staff would be more than happy to run a customized migration if you have special requirements.
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