96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ServiceDock to DualDesk
migration service

Smooth , no special knowledge or coding required. A complete ServiceDock to DualDesk data migration instrument.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from ServiceDock to DualDesk

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in DualDesk.

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Retained relation between object and people

When migrating your data from ServiceDock to DualDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDock to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from ServiceDock to DualDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect ServiceDock

    Choose and link your ServiceDock service desk with HDM.

  • Connect DualDesk

    Give the right to access your DualDesk account.

  • Outline your requirements

    Let us know exactly what aspects of your migration you want to fine-tune

  • Have your preferences estimated

    We shall research your application and get back to you with a price and a scope of tasks.

  • Migrate from ServiceDock to DualDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your DualDesk import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Mehr Erfahrungsberichte anzeigen
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    Migrieren Sie die Daten ganz allein

    Überzeugen Sie sich selbst, dass bewegen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
    Kostenlose Migration ausprobieren

    Lassen Sie einen Spezialisten Ihren Zendesk-Import durchführen

    Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, wenn Sie spezifisch Bedürfnisse haben.
    Schätzen Sie den Preis
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Voir plus de témoignages
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    Migrer les données par vous-même

    Constatez vous-même que le déplacement d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
    Démarrer la migration automatisée

    Laissez un expert effectuer votre importation Zendesk

    Notre personnel se fera un plaisir d’ effectuer une migration personnalisée au cas où vous auriez des attentes particulières.
    Obtenir une estimation de prix
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver más testimonios
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    Migra los datos por ti mismo

    Ve por tu cuenta que transferir desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
    Comienza una migración automatizada

    Deja que un especialista ejecute la importación de tu Zendesk

    Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas demandas puntuales
    Obtén una estimación del precio
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver os mais depoimentos
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    Migre os dados sozinho

    Veja você por si que transferir de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
    Inicie uma migração automatizada

    Deixe que um perito execute sua importação do Zendesk

    Nossa equipe ficaria mais do que feliz em executar uma migração individualizada se você tiver uma demanda especial.
    Obter uma estimativa de preço

    © 2020
    Help Desk Migration service


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