ServiceDock to DualDesk
migration service
Smooth , no special knowledge or coding required. A complete ServiceDock to DualDesk data migration instrument.
ServiceDock to DualDesk
Your best tool for ServiceDock to DualDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may be sure that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDock to DualDesk
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in DualDesk.Next
Retained relation between object and people
When migrating your data from ServiceDock to DualDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to DualDesk work
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Prepare
Register and go to our migration tool.
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Connect ServiceDock
Choose and link your ServiceDock service desk with HDM.
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Connect DualDesk
Give the right to access your DualDesk account.
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Outline your requirements
Let us know exactly what aspects of your migration you want to fine-tune
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Have your preferences estimated
We shall research your application and get back to you with a price and a scope of tasks.
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Migrate from ServiceDock to DualDesk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your DualDesk import
Our staff would be more than happy to run a custom migration if you have particular requirements.
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