ServiceDock to Clarabridge CX Suite
migration service
Smooth , no special knowledge or coding required. A complete ServiceDock to Clarabridge CX Suite data migration instrument.
ServiceDock to Clarabridge CX Suite
Your best tool for ServiceDock to Clarabridge CX Suite data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.Record completion
Move your help desk data in full to make certain that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.
Connect the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Simple & effective
In just a couple of buttons to press it is possible to choose what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from ServiceDock to Clarabridge CX Suite
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Clarabridge CX Suite.Next
Retained relation between object and people
When migrating your data from ServiceDock to Clarabridge CX Suite we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to Clarabridge CX Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Clarabridge CX Suite work
Prepare
Sign up and go to our migration service.
Link ServiceDock
Choose and link your ServiceDock service desk with HDM.
Connect Clarabridge CX Suite
Grant the right to access your Clarabridge CX Suite account.
Express your requirements
Let us understand precisely what elements of your migration you wish to fine-tune
Get your preferences estimated
We'll investigate your case and get back to you with a cost and a scope of work.
Migrate from ServiceDock to Clarabridge CX Suite all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Clarabridge CX Suite import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
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