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ServiceDock to C-Desk
migration service

Extremely easy , no special expertise or programming required. A complete ServiceDock to C-Desk data migration instrument.

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The best ServiceDock to C-Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and see the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.
Simple and easy procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and allow the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is key which is why we designed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in control

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from ServiceDock to C-Desk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in C-Desk.

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Maintained association between object and people

When migrating your records from ServiceDock to C-Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDock to C-Desk work

  • Get ready

    Register and go to our migration software.

  • Choose and link your ServiceDock support desk with HDM.

  • Grant the right to access your C-Desk account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to fine-tune

  • Get your needs estimated

    We shall investigate your application and send you with a cost and a scope of work.

  • Migrate from ServiceDock to C-Desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your C-Desk import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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