ServiceDock to Casengo
migration service
Smooth , no special know how or programming required. A complete ServiceDock to Casengo data migration instrument.
ServiceDock to Casengo
Your best tool for ServiceDock to Casengo data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and enjoy the miracle happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.
Security is paramount
You data is everything which is why we created a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to migrate data from ServiceDock to Casengo
Strong security of your information
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Casengo.Next
Maintained relation between object and people
When migrating your data from ServiceDock to Casengo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Casengo work
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Prepare
Register and go to our migration software.
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Connect ServiceDock
Pick and connect your ServiceDock support desk with HDM.
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Link Casengo
Give access to your Casengo account.
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Detail your requirements
Let us know what aspects of your migration you want to modify
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Have your preferences estimated
We shall investigate your application and get back to you with a cost and a scope of tasks.
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Migrate from ServiceDock to Casengo all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Casengo import
Our staff would be more than happy to perform a customized migration if you have particular demands.
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