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ServiceDock to CallTaker
migration service

Extremely easy , no special expertise or coding required. A complete ServiceDock to CallTaker data migration software.

More details

The best ServiceDock to CallTaker tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.
Easy procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just link both platforms, tick what you want to take to a new database and let the tool do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from ServiceDock to CallTaker

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in CallTaker.

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Maintained connectivity between object and people

When migrating your records from ServiceDock to CallTaker we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDock to CallTaker work

  • Get ready

    Register and go to our migration service.

  • Connect ServiceDock

    Pick and link your ServiceDock service desk with HDM.

  • Grant the right to access your CallTaker account.

  • Express your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Have your requirements estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from ServiceDock to CallTaker everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CallTaker import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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