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ServiceDock to Brand Embassy
migration service

Smooth , no special skill set or programming required. A complete ServiceDock to Brand Embassy data migration instrument.

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Your best tool for ServiceDock to Brand Embassy data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just pick the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer service information.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or records.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ServiceDock to Brand Embassy

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Brand Embassy.

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Sustained association between object and people

When migrating your data from ServiceDock to Brand Embassy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to Brand Embassy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to Brand Embassy work

  • Prepare

    Sign up and go to our migration software.

  • Pick and connect your ServiceDock service desk with HDM.

  • Connect Brand Embassy

    Grant access to your Brand Embassy account.

  • Describe your needs

    Let us know what elements of your migration you want to tweak

  • Have your requirements estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from ServiceDock to Brand Embassy all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Brand Embassy import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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