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ServiceDock to BOSSDesk
migration service

Trouble-free , no special knowledge or programming required. A complete ServiceDock to BOSSDesk data migration instrument.

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The best ServiceDock to BOSSDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost vital customer support information.
Easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, pick what you need to migrate and allow the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we designed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Simple & effective

In only a few buttons to press you will be able to select the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from ServiceDock to BOSSDesk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in BOSSDesk.

Next

When migrating your records from ServiceDock to BOSSDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDock to BOSSDesk work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDock to BOSSDesk.

  • Fill in the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect BOSSDesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from ServiceDock to BOSSDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your BOSSDesk import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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