ServiceDock to bold360
migration service
Trouble-free , no special knowledge or programming required. A complete ServiceDock to bold360 data migration tool.
ServiceDock to bold360
The best ServiceDock to bold360 tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and observe the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from ServiceDock to bold360
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in bold360.Next
Sustained relation between object and people
When migrating your records from ServiceDock to bold360 we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to bold360 work
-
Get ready
Sign up and go to our migration software.
-
Connect ServiceDock
Select and link your ServiceDock support desk with HDM.
-
Link bold360
Grant access to your bold360 account.
-
Explain your needs
Let us know exactly what aspects of your migration you need to fine-tune
-
Have your preferences estimated
We'll analyze your case and get back to you with a price and a scope of work.
-
Migrate from ServiceDock to bold360 everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your bold360 import
Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…