ServiceDock to Assembla
migration service
Effortless , no special knowledge or programming required. A complete ServiceDock to Assembla data migration tool.
ServiceDock to Assembla
Your best tool for ServiceDock to Assembla data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and see the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as possible.
Attach the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is key which is why we created a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from ServiceDock to Assembla
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Assembla.Next
Retained link between object and people
When migrating your data from ServiceDock to Assembla we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to Assembla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Assembla work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ServiceDock to Assembla.
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Connect ServiceDock
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link Assembla
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Assembla everything
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from ServiceDock to Assembla.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Assembla import
Our staff would be more than happy to run a custom migration if you have special needs.
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