96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ServiceDock to Assembla
migration service

Effortless , no special knowledge or programming required. A complete ServiceDock to Assembla data migration tool.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from ServiceDock to Assembla

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Assembla.

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When migrating your data from ServiceDock to Assembla we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDock to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from ServiceDock to Assembla work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ServiceDock to Assembla.

  • Connect ServiceDock

    Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla everything

    Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from ServiceDock to Assembla.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Assembla import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Mehr Erfahrungsberichte anzeigen
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    Migrieren Sie die Daten ganz allein

    Überzeugen Sie sich selbst, dass bewegen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
    Kostenlose Migration ausprobieren

    Lassen Sie einen Profi Ihren Zendesk-Import durchführen

    Unser Personal würde sich sehr freuen, eine Anpassung der Migration zu machen, wenn Sie spezifisch Bedürfnisse haben.
    Schätzen Sie den Preis
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Voir plus de témoignages
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    Migrer les données par vous-même

    Constatez vous-même que le déplacement d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
    Démarrer la migration automatisée

    Laissez un spécialiste effectuer votre importation Zendesk

    Notre personnel se fera un plaisir d’ effectuer une migration personnalisée au cas où vous auriez des exigences spécifiques.
    Obtenir une estimation de prix
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver más testimonios
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    Migra los datos por ti mismo

    Ve por tu cuenta que transferir desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
    Comienza una migración automatizada

    Deja que un profesional ejecute la importación de tu Zendesk

    Nuestro personal estará encantado de ejecutar una migración personalizada en caso si es que tienes requisitos especiales
    Obtén una estimación del precio
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver os mais depoimentos
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    Migre os dados sozinho

    Veja você por si que transferir de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
    Inicie uma migração automatizada

    Deixe que um profissional execute sua importação do Zendesk

    Nossa equipe ficaria mais do que feliz em executar uma migração individualizada se você tiver uma exigência específica.
    Obter uma estimativa de preço

    © 2020
    Help Desk Migration service


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