ServiceDesk Plus to Vision Helpdesk
migration service

Smooth , no special expertise or coding required. A complete ServiceDesk Plus to Vision Helpdesk data migration software.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from ServiceDesk Plus to Vision Helpdesk

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Vision Helpdesk.

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Retained relation between object and people

When migrating your data from ServiceDesk Plus to Vision Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceDesk Plus to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceDesk Plus to Vision Helpdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ServiceDesk Plus

    Select and connect your ServiceDesk Plus support desk with HDM.

  • Give access to your Vision Helpdesk account.

  • Clarify your requirements

    Let us know exactly what components of your migration you want to modify

  • Get your requirements estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Migrate from ServiceDesk Plus to Vision Helpdesk all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Vision Helpdesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation
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