ServiceDesk Plus to Track-It!
migration service
Smooth , no special knowledge or coding required. A complete ServiceDesk Plus to Track-It! data migration instrument.
Smooth , no special knowledge or coding required. A complete ServiceDesk Plus to Track-It! data migration instrument.
Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Connect the help desks, pick records, click ok, and the migration is ready!
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.
You data is key which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Apart from producing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from ServiceDesk Plus to Track-It!.
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested, find a quiet time with the least load on the support staff and begin migrating from ServiceDesk Plus to Track-It!.
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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