ServiceDesk Plus to Teamwork Desk
migration service

Extremely easy , no special skill set or coding required. A complete ServiceDesk Plus to Teamwork Desk data migration software.

More details

The best ServiceDesk Plus to Teamwork Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and see the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the platforms, select records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we created a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to Teamwork Desk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Teamwork Desk.

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Maintained association between object and people

When migrating your records from ServiceDesk Plus to Teamwork Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to Teamwork Desk work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from ServiceDesk Plus to Teamwork Desk.

  • Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from ServiceDesk Plus to Teamwork Desk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Teamwork Desk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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