ServiceDesk Plus to Sightcall
migration service

Trouble-free , no special expertise or coding required. A complete ServiceDesk Plus to Sightcall data migration tool.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from ServiceDesk Plus to Sightcall

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Sightcall.

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Retained relation between object and people

When migrating your records from ServiceDesk Plus to Sightcall we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceDesk Plus to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceDesk Plus to Sightcall work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and link your ServiceDesk Plus service desk with HDM.

  • Give the right to access your Sightcall account.

  • Express your business needs

    Let us know exactly what parts of your migration you would like to adjust

  • Get your preferences estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from ServiceDesk Plus to Sightcall all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Sightcall import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation
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