ServiceDesk Plus to Requestor
migration service

Extremely easy , no special know how or coding required. A complete ServiceDesk Plus to Requestor data migration tool.

More details

The best ServiceDesk Plus to Requestor tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer service information.
Simple and easy procedure

No need to worry about coding or continuously control each record moved.

Just attach both platforms, choose what you want to take to a new database and allow the system do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is key which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to Requestor

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Requestor.

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Sustained connectivity between object and people

When migrating your records from ServiceDesk Plus to Requestor we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to Requestor work

  • Get ready

    Register and go to our migration service.

  • Select and connect your ServiceDesk Plus service desk with HDM.

  • Connect Requestor

    Grant the right to access your Requestor account.

  • Explain your business needs

    Let us know what elements of your migration you wish to tweak

  • Get your preferences estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Migrate from ServiceDesk Plus to Requestor all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Requestor import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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