ServiceDesk Plus to Re:Desk
migration service

Effortless , no special know how or coding required. A complete ServiceDesk Plus to Re:Desk data migration tool.

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Your best tool for ServiceDesk Plus to Re:Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer service information.
Automated migration

Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the platforms, choose records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceDesk Plus to Re:Desk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Re:Desk.

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When migrating your data from ServiceDesk Plus to Re:Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDesk Plus to Re:Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Select and connect your ServiceDesk Plus service desk with HDM.

  • Give access to your Re:Desk account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you need to adjust

  • Get your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from ServiceDesk Plus to Re:Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Re:Desk import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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