ServiceDesk Plus to ReadyDesk
migration service

Smooth , no special skill set or coding required. A complete ServiceDesk Plus to ReadyDesk data migration tool.

More details

Your best tool for ServiceDesk Plus to ReadyDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service information.
Simple and easy procedure

No need to worry about coding or continuously control each record transferred.

Just link both platforms, choose what you need to take to a new database and let the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Good service first

Outside of producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceDesk Plus to ReadyDesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in ReadyDesk.

Next

When migrating your data from ServiceDesk Plus to ReadyDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDesk Plus to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDesk Plus to ReadyDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ServiceDesk Plus

    Opt and connect your ServiceDesk Plus service desk with HDM.

  • Connect ReadyDesk

    Grant the right to access your ReadyDesk account.

  • Express your business needs

    Let us know what elements of your migration you would like to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from ServiceDesk Plus to ReadyDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ReadyDesk import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s