ServiceDesk Plus to osTicket
migration service
Effortless , no special expertise or programming required. A complete ServiceDesk Plus to osTicket data migration instrument.
ServiceDesk Plus to osTicket
Your best tool for ServiceDesk Plus to osTicket data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.Easy procedure
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just attach your source and target, choose what you need to migrate and let the Migration Wizard deal with the rest for you.
Data dependency
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDesk Plus to osTicket
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in osTicket.Next
Maintained link between object and people
When migrating your data from ServiceDesk Plus to osTicket we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDesk Plus to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDesk Plus to osTicket work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDesk Plus to osTicket.
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Link ServiceDesk Plus
Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect osTicket
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from ServiceDesk Plus to osTicket.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your osTicket import
Our staff would be more than happy to run a custom migration if you have specific requirements.
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