ServiceDesk Plus to Magento HelpDesk Ultimate
Effortless , no special expertise or programming required. A complete ServiceDesk Plus to Magento HelpDesk Ultimate data migration tool.
Secure and ReputableYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data
Strong security of your recordsThe migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Magento HelpDesk Ultimate.
Maintained link between object and peopleWhen migrating your data from ServiceDesk Plus to Magento HelpDesk Ultimate we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from ServiceDesk Plus to Magento HelpDesk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from ServiceDesk Plus to Magento HelpDesk Ultimate work
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDesk Plus to Magento HelpDesk Ultimate.
Link ServiceDesk Plus
Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Link Magento HelpDesk Ultimate
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate everything
When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from ServiceDesk Plus to Magento HelpDesk Ultimate.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT