ServiceDesk Plus to LiveHelpNow
migration service

Trouble-free , no special skill set or coding required. A complete ServiceDesk Plus to LiveHelpNow data migration software.

More details

The best ServiceDesk Plus to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and see the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.
Easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we created a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to LiveHelpNow

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in LiveHelpNow.

Next

Maintained association between object and people

When migrating your records from ServiceDesk Plus to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDesk Plus to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to LiveHelpNow work

  • Get ready

    Sign up and go to our migration tool.

  • Connect ServiceDesk Plus

    Choose and link your ServiceDesk Plus support desk with HDM.

  • Give the right to access your LiveHelpNow account.

  • Detail your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Have your preferences estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from ServiceDesk Plus to LiveHelpNow all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveHelpNow import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

Book a Call
cancel
%s
— %s