ServiceDesk Plus to Lansweeper
migration service

Smooth , no special skill set or coding required. A complete ServiceDesk Plus to Lansweeper data migration tool.

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Your best tool for ServiceDesk Plus to Lansweeper data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the wonders happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer support details.
Effortless procedure

No need to worry about coding or continuously control each piece of info transferred.

Just attach your source and target, choose what you want to take to a new database and let the system deal with the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your credentials or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ServiceDesk Plus to Lansweeper

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Lansweeper.

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Retained relation between object and people

When migrating your data from ServiceDesk Plus to Lansweeper we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDesk Plus to Lansweeper work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from ServiceDesk Plus to Lansweeper.

  • Connect ServiceDesk Plus

    Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Lansweeper all data

    When everything's tested, choose a quiet time with the least load on the support department and begin migrating from ServiceDesk Plus to Lansweeper.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Lansweeper import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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