ServiceDesk Plus to Kustomer
migration service
Trouble-free , no special expertise or coding required. A complete ServiceDesk Plus to Kustomer data migration instrument.
ServiceDesk Plus to Kustomer
The best ServiceDesk Plus to Kustomer tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service details.Automated tool
Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.
Link the help desks, select records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from ServiceDesk Plus to Kustomer
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.Next
Maintained link between object and people
When migrating your records from ServiceDesk Plus to Kustomer we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDesk Plus to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDesk Plus to Kustomer work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from ServiceDesk Plus to Kustomer.
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Connect ServiceDesk Plus
Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.
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Link Kustomer
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer all data
When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from ServiceDesk Plus to Kustomer.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Kustomer import
Our team would be more than happy to run a customized migration if you have specific needs.
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