ServiceDesk Plus to Keeping.com
migration service

Trouble-free , no special know how or programming required. A complete ServiceDesk Plus to Keeping.com data migration tool.

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The best ServiceDesk Plus to Keeping.com tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, tick what you want to migrate and let the system deal with the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we designed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to Keeping.com

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Keeping.com.

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When migrating your records from ServiceDesk Plus to Keeping.com we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to Keeping.com work

  • Get ready

    Register and go to our migration software.

  • Connect ServiceDesk Plus

    Opt and connect your ServiceDesk Plus support desk with HDM.

  • Connect Keeping.com

    Grant the right to access your Keeping.com account.

  • Express your requirements

    Let us know exactly what aspects of your migration you would like to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a price and a scope of work.

  • Migrate from ServiceDesk Plus to Keeping.com everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Keeping.com import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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