ServiceDesk Plus to Kayako
migration service
Trouble-free , no special skill set or programming required. A complete ServiceDesk Plus to Kayako data migration tool.
ServiceDesk Plus to Kayako
The best ServiceDesk Plus to Kayako tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the miracle happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing essential customer support information.Automated tool
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.
Connect the help desks, select records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is key which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to Kayako
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Kayako.Next
Maintained relation between object and people
When migrating your records from ServiceDesk Plus to Kayako we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDesk Plus to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDesk Plus to Kayako work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ServiceDesk Plus to Kayako.
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Link ServiceDesk Plus
Fill in the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
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Link Kayako
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako all data
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from ServiceDesk Plus to Kayako.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Kayako import
Our team would be more than happy to perform a personalized migration in case you have specific demands.
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