ServiceDesk Plus to Issuetrak
migration service

Smooth , no special skill set or programming required. A complete ServiceDesk Plus to Issuetrak data migration software.

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Your best tool for ServiceDesk Plus to Issuetrak data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, pick what you want to take to a new database and let the tool do the remainder.

Data maintenance

Your customer info comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees can access to your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from ServiceDesk Plus to Issuetrak

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Issuetrak.

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Sustained association between object and people

When migrating your data from ServiceDesk Plus to Issuetrak we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDesk Plus to Issuetrak work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and link your ServiceDesk Plus service desk with HDM.

  • Connect Issuetrak

    Give access to your Issuetrak account.

  • Outline your needs

    Let us understand precisely what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We'll analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from ServiceDesk Plus to Issuetrak everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Issuetrak import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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