ServiceDesk Plus to Inmoment Customer Experience (CX)
migration service

Smooth , no special expertise or programming required. A complete ServiceDesk Plus to Inmoment Customer Experience (CX) data migration tool.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from ServiceDesk Plus to Inmoment Customer Experience (CX)

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Inmoment Customer Experience (CX).

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Maintained association between object and people

When migrating your data from ServiceDesk Plus to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDesk Plus to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceDesk Plus to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Connect ServiceDesk Plus

    Choose and connect your ServiceDesk Plus support desk with HDM.

  • Give access to your Inmoment Customer Experience (CX) account.

  • Explain your requirements

    Let us understand precisely what components of your migration you need to tweak

  • Get your needs estimated

    We shall investigate your case and send you with a cost and a scope of tasks.

  • Migrate from ServiceDesk Plus to Inmoment Customer Experience (CX) everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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