ServiceDesk Plus to Help Sumo
migration service
Smooth , no special knowledge or coding required. A complete ServiceDesk Plus to Help Sumo data migration software.
ServiceDesk Plus to Help Sumo
Your best tool for ServiceDesk Plus to Help Sumo data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.Record completion
Move your help desk info in full to make sure that no ticket is missing essential customer support details.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceDesk Plus to Help Sumo
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Help Sumo.Next
Retained connectivity between object and people
When migrating your data from ServiceDesk Plus to Help Sumo we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDesk Plus to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDesk Plus to Help Sumo work
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Prepare
Sign-up and go to our migration tool.
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Link ServiceDesk Plus
Opt and link your ServiceDesk Plus support desk with HDM.
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Link Help Sumo
Grant access to your Help Sumo account.
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Describe your business needs
Let us know exactly what parts of your migration you would like to fine-tune
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Have your needs estimated
We'll analyze your application and send you with a cost and a scope of work.
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Migrate from ServiceDesk Plus to Help Sumo everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Help Sumo import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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