ServiceDesk Plus to Help Sumo
migration service
Smooth , no special knowledge or coding required. A complete ServiceDesk Plus to Help Sumo data migration software.
Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.Optimal & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Help Sumo.Next
Retained connectivity between object and people
When migrating your data from ServiceDesk Plus to Help Sumo we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from ServiceDesk Plus to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from ServiceDesk Plus to Help Sumo work
Prepare
Sign-up and go to our migration tool.
Link ServiceDesk Plus
Opt and link your ServiceDesk Plus support desk with HDM.
Link Help Sumo
Grant access to your Help Sumo account.
Describe your business needs
Let us know exactly what parts of your migration you would like to fine-tune
Have your needs estimated
We'll analyze your application and send you with a cost and a scope of work.
Migrate from ServiceDesk Plus to Help Sumo everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT