ServiceDesk Plus to HappyFox
migration service

Extremely easy , no special skill set or programming required. A complete ServiceDesk Plus to HappyFox data migration tool.

More details

The best ServiceDesk Plus to HappyFox tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach both platforms, pick what you need to take to a new database and allow the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we designed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from ServiceDesk Plus to HappyFox

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in HappyFox.

Next

Maintained connection between object and people

When migrating your records from ServiceDesk Plus to HappyFox we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDesk Plus to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to HappyFox work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ServiceDesk Plus to HappyFox.

  • Connect ServiceDesk Plus

    Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect HappyFox

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HappyFox everything

    When everything's validated, find a quiet time with the least load on the support staff and begin migrating from ServiceDesk Plus to HappyFox.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HappyFox import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Book a Call
cancel
%s
— %s