ServiceDesk Plus to Gemini
migration service
Trouble-free , no special expertise or coding required. A complete ServiceDesk Plus to Gemini data migration instrument.
ServiceDesk Plus to Gemini
The best ServiceDesk Plus to Gemini tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on the records you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and see the wonders happening.Data completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer service information.Automated tool
Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members have access to your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from ServiceDesk Plus to Gemini
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Gemini.Next
Maintained connection between object and people
When migrating your records from ServiceDesk Plus to Gemini we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDesk Plus to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDesk Plus to Gemini work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from ServiceDesk Plus to Gemini.
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Link ServiceDesk Plus
Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
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Link Gemini
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gemini everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from ServiceDesk Plus to Gemini.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gemini import
Our team would be more than happy to run a customized migration in case you have particular demands.
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