ServiceDesk Plus to FuseDesk
migration service

Trouble-free , no special knowledge or programming required. A complete ServiceDesk Plus to FuseDesk data migration tool.

More details

The best ServiceDesk Plus to FuseDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can access to your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it is possible to pick what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from ServiceDesk Plus to FuseDesk

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in FuseDesk.

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When migrating your records from ServiceDesk Plus to FuseDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to FuseDesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDesk Plus to FuseDesk.

  • Complete the form with required credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk all data

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from ServiceDesk Plus to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your FuseDesk import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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