ServiceDesk Plus to FuseDesk
migration service
Trouble-free , no special knowledge or programming required. A complete ServiceDesk Plus to FuseDesk data migration tool.
ServiceDesk Plus to FuseDesk
The best ServiceDesk Plus to FuseDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer support information.Automated tool
Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your customer data comes complete , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our team members can access to your credentials or other information.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Simple & effective
In only a couple of clicks it is possible to pick what goes where, when it starts, and in what order.
Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceDesk Plus to FuseDesk
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in FuseDesk.Next
Retained link between object and people
When migrating your records from ServiceDesk Plus to FuseDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDesk Plus to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDesk Plus to FuseDesk work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceDesk Plus to FuseDesk.
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Link ServiceDesk Plus
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
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Link FuseDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to FuseDesk all data
Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from ServiceDesk Plus to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your FuseDesk import
Our team would be more than happy to run a custom migration in case you have particular needs.
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