ServiceDesk Plus to DeskCenter Management Suite
migration service

Smooth , no special know how or programming required. A complete ServiceDesk Plus to DeskCenter Management Suite data migration software.

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Your best tool for ServiceDesk Plus to DeskCenter Management Suite data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and observe the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer service information.
Effortless process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, pick what you want to migrate and let the system do the rest for you.

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is everything which is why we developed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceDesk Plus to DeskCenter Management Suite

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in DeskCenter Management Suite.

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Retained connection between object and people

When migrating your data from ServiceDesk Plus to DeskCenter Management Suite we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDesk Plus to DeskCenter Management Suite work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your ServiceDesk Plus service desk with HDM.

  • Grant access to your DeskCenter Management Suite account.

  • Outline your needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a price and a scope of work.

  • Migrate from ServiceDesk Plus to DeskCenter Management Suite everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DeskCenter Management Suite import

Our staff would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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